Talabat gift voucher is a service that enables users to buy an advanced balance gift voucher from Talabat.com and send this voucher to a friend to place K-NET orders through Talabat.com.
(This service is currently available in Kuwait only)
Terms and Conditions
User may buy the gift voucher for any desired amount (minimum KD 5 and maximum of KD 200).
Gift vouchers will be available to customers through the website and through the mobile applications/mobile site channels.
Users may buy gift vouchers credit only via K-NET payment gateway service or through Talabat credit available using Talabat.com and through the mobile applications/mobile site channels specific to Talabat.com.
Customers can buy the gift voucher only if registered with an account on Talabat.com
The registered user can buy the specified gift voucher after specifying the gift amount and after providing the name, email address of the recipient and an email will be sent to both the buyer and the recipient as a notification of this transaction.
If the recipient was not registered with Talabat.com, the recipient of the gift voucher has to register to benefit from this gift voucher after clicking on the verification link in the notification email. Upon registering an account, the gift voucher will automatically convert into Talabat credit with the same gift voucher amount.
If the user has an account with Talabat.com, then upon clicking on the verification link in the notification email, the recipient will be able to see the gift voucher on his/her ‘My Account’ and the gift voucher will be automatically converted into Talabat credit with the same gift voucher amount.
All terms and conditions of Talabat credit apply for this service.
The buyer may not ask for a refund for the gift voucher amount upon completing the transaction except for the case in which the recipient has never utilized the gift voucher after a month from the purchase date. In this case, the buyer may refund the amount.
In case of a gift voucher refund (terms and conditions apply), the buyer should write an email request to this email:[email protected]
and the refund process will take place within 24 hours from the date the request was received.
In case the gift voucher has been used by the beneficiary, neither the buyer nor the beneficiary can ask for a refund for the purchased gift voucher.
Talabat.com has the right to review the gift voucher data for monitoring and internal reporting purposes.
There are no fees or on Talabat gift vouchers.
Talabat credit is not a credit facility and
there is no interest on Talabat credit
Talabat.com has the right to stop this service at anytime without disclosing the reasons for doing so, however all customers rights and credits are protected and preserved.